PRIVACY POLICY

Privacy Policy

BeatleBet takes the privacy of all customers very seriously and collects personal information only for the purpose of providing the best player experience possible.

Many clients choose BeatleBet because they demand the highest standards in privacy and confidentiality. Whether you are in business, politics, professional sports, or the film industry, it is our professional obligation to keep your financial and personal affairs strictly private.

There will never be selling or trading of your information to government agencies, companies, or any other third parties. This includes all financial information, betting history, mailing address, email, and phone numbers.

Please read this Privacy Policy carefully so you understand the practices relating to information gathered through the website.

 


Account Security

All of your financial details, wagering history and personal information is held on secure databases under the complete control of BeatleBet .

Access to your account is protected by your unique account number and password. All customers are also issued a personal PIN Code. For any dealings over Live Chat or telephone, your PIN Code is used to identify yourself as an added layer of security.

Customer details are stored and managed under the strictest supervision.

While these systems provide the highest level of account security online, if you still prefer not to send your credit card number or any other information over the Internet, you can make your requests by calling us at 1-877-827-3978.

BeatleBet keeps records available upon request for every transaction and wager made for a period of no less than 90 days. You are welcome to contact the customer solutions team at any time to request your account history.


Collection of Personal Information

When first signing up, there are certain details required to create your account. Further verification may be requested at different times for security reasons.

The following are the types of details you may be asked to provide (as well as copies of supporting documentation) at some point:

  • Name
  • Physical and/or billing address
  • Credit card number or bank account number
  • Phone or fax number
  • Email address
  • Date of birth
  • Social Security Number
  • Driver's license number

BeatleBet guarantees these details are secure and completely private. This information will never be shared with any third parties.

Please be sure to always provide accurate details and clear copies of your documents when requested, as this will help ensure deposits and withdrawals on your account can be made quickly and easily.


Protecting the Privacy of Children

BeatleBet does not market to children under the age of 18, or to anyone under the legal age in their jurisdiction (if other than 18). Anyone who is underage will not be allowed to join the site.

International law is very complex, and BeatleBet is not in a position to provide details on the specific laws that may apply where you live. BeatleBet operates under strict compliance with all local laws, and urges you to access the site only if you feel that you are in compliance with yours.

If you're under the legal age for your state, province, country, etc. please wait until the time you are of legal age and you will be welcome to join BeatleBet .


Emails

If you provide your email address to BeatleBet , from time to time you may be sent emails about new products and services, or offers that may interest you.

Though you should find this information useful, if you do not wish to receive such communications you can opt-out at any time by hitting the “unsubscribe” button at the bottom of any of the marketing emails you receive.


Tracking Data

BeatleBet keeps records of players’ behavior as they navigate through the website. This type of tracking is completely anonymous and used only to analyze the player journey. For example, the collection of data on which pages players are visiting and which areas of the site they spend the most time on.

In addition, BeatleBet  collects IP addresses, operating system details and web browser information. And, we also keep track of how players are finding us, so we can know what drives traffic to our site. All of these things are used for the sole purpose of optimizing our site and improving the overall player experience at BeatleBet . This information is accessible only to a dedicated team in the company and will never be shared with, or accessed by, any third parties.


Information Collected by Third Parties

Within the website, you can find links to other sites which are neither owned nor controlled by BeatleBet . Whenever you access one of these sites through BeatleBet , keep in mind that these sites have their own privacy policies completely separate from the BeatleBet policies.

Any information you provide to these sites is governed entirely by their privacy policies.

If you can't find the privacy policy of any of the provider partners via a link, either from the site's page or from the pages on which the products or services are offered, you should contact the provider directly for more information.

TERMS & CONDITIONS

1. GENERAL

1.1 All materials contained or distributed by this website are either owned by or licensed to BeatleBet. BeatleBet and licensors retain all rights to the Materials, including, but not limited to all odds, lines, content, images, copyright, trademark and other proprietary rights, however denominated. 

1.2 Except for downloading one copy of the Materials on any single computer for your personal, non-commercial home use, you must not reproduce, copy, distribute, or publish the Materials without first obtaining the written permission of BeatleBet.

1.3 Materials must not be used in any unauthorized manner. 

1.4 When signing up for an account at BeatleBet, upon hitting "Join Now" you confirm you are of legal age and agree to all Terms and Conditions, as well as the Data protection policy.

 

2. MULTIPLE ACCOUNT POLICY

2.1 At BeatleBet, there is a strict policy of one account per customer. You shall not be permitted to have more than one active account.

2.2 Anyone found to be in possession of multiple accounts is subject to having one (or all) of their accounts closed immediately and without warning. Any and all decisions and outcomes regarding multiple accounts are solely at BeatleBet management’s discretion.

2.3 In such cases where a person has multiple accounts and is permitted to keep one of them, the account which is left open will be the oldest account based on the date of sign-up (unless otherwise determined by BeatleBet management).

 

3. PRIVACY & PERSONAL INFORMATION

3.1 As part of offering its services, BeatleBet stores data on all customers including your personal information, financial details and wagering history. Information stored by BeatleBet is held completely confidential and will never under any circumstance be shared with outside parties. 

3.2 Upon opening an account with BeatleBet, you must provide personal details such as your real name, email address and phone number.

3.3 Details such as your mailing address may also be requested for the purpose of completing deposits, withdrawals, or other account activity.

3.4 In some cases, additional documentation including (but not limited to) a copy of your photo ID, copies of your bank statements, or copies of utility bills may be requested.

3.5 By entering into this agreement with BeatleBet, you must provide full and truthful information in respect to all details and documentation, and you are obligated to update such details if any of your personal information should change.

3.6 For more information, please see the BeatleBet Privacy Policy

 

4. ACCOUNT SECURITY

4.1 You are solely responsible for the security and proper use of your personal Password and PIN Code.

4.2 BeatleBet cannot be held responsible if you misplace, lose, or divulge these details to a third party and as a result, this leads to unauthorized account access.

 

5. DEPOSITS AND WITHDRAWALS

5.1 To participate in our real money services, you must fund your account using a valid deposit method registered in your name.

5.2 If you use a payment method that not registered to you, or is fraudulent in any way, you may be asked to provide documentation, and funds originating from deposits using said method may be treated as invalid and all winnings may be void.

5.3 By entering into this agreement, you agree you will not make any chargebacks, reversals or otherwise cancel any deposits into your account.

5.4 BeatleBet is not responsible for any added bank fees applied to your deposits.

5.5 BeatleBet is not responsible for any possible delays or transactions which are not approved by third party financial entities (e.g., your bank, your credit card company, etc.)

5.6 All deposits (with no bonus) are subject to a one-time rollover before a withdrawal can be requested. Deposits with a bonus are subject to higher rollovers depending on the specific offer.

5.7 If your credit card shows any charge which was ultimately not credited to your BeatleBet account, we will honor the deposit as long as a valid case is presented.

 

6. SPORTS WAGERING RULES

6.1 All wagering rules are explained in detail in the House Rules section.

6.2 These rules are subject to change at any time and in such instances of a change, the ultimate authority on the rules will be BeatleBet management, even if said rule(s) differs from what is currently displayed on the website.

 

7. WAGERING CLAIMS / DISPUTES

7.1 For wagers placed over the phone, you are required to confirm your bets at the end of every call by repeating back your account number and PIN Code. For wagers placed online, bets are confirmed the moment you hit the “Place Bet” button within the Bet Slip. As soon as your bets are confirmed, they are considered official and cannot be changed.

7.2 It is your responsibility to ensure all wagers on the Bet Slip are correct before confirming.

7.3 If for some reason, the phone call is dropped before the process is completed, the wager’s validity will be decided at management’s discretion.

7.4 If you disagree with any aspect of a wager you have placed, you have a total of 15 (fifteen) calendar days to formally lodge a dispute with the BeatleBet customer service team. Such disputes must be made over the telephone or Live Chat (not email).

7.5 For wagers placed online, the system logs will be used to conduct reviews. For wagers placed over the phone, the audio recording will be used to conduct reviews.

7.6 If after review, there remains any doubt regarding the wager type, line, market, amount, or any other aspect, the claim will be escalated to the BeatleBet management team. All decisions made by BeatleBet management will be final.

 

8. RACEBOOK WAGERING RULES

8.1 All racebook rules are explained in detail in the House Rules section. This page is updated on a regular basis and covers all rules regarding wager types, payouts, available tracks, scratches and more.

8.2 BeatleBet does not use house odds. All odds are based on the official track odds.  

8.3 BeatleBet management reserves the right to restrict the amount of any bet, or restrict in its entirety any bet, on any track, at any time, if it so desires.

 

 

9. PROMOTIONAL OFFERS

9.1 All promotional offers are temporary and can be removed at any time and without advanced warning.

9.2 Rollover rules must be met in full as stipulated on each individual promotion before any withdrawal can be made.

9.3 BeatleBet reserves the right to exclude any customer from any specific promotion, or entirely from all promotional offers, including the BetPoints™ Rewards Program, at any time and without warning for any reason, including abuse or violation of the terms and conditions of the promotion(s) or program.

 

10. FRAUD / SUSPICIOUS ACTIVITY

10.1 BeatleBet reserves the right to restrict access, or close an account temporarily, indefinitely or permanently if there is sufficient evidence to support that the user has engaged in any of the following:

  • Multiple account abuse
  • Promotional abuse
  • Fraudulent payments
  • Misrepresentation of identity / Identity theft
  • Money laundering
  • Suspicious betting patterns

10.2  All decisions made by BeatleBet are final. BeatleBet is not obligated to share any information related to the investigations into such matters.

 

11. LEGALITY

11.1 BeatleBet encourages you to be aware of your local laws in relation to online gaming.

11.2 We are unable to provide any legal advice in regards to local law, including tax law.

11.3 It is your responsibility to abide by laws in your local jurisdiction and pay all taxes accordingly.  BeatleBet does not report account information or transactions to any governmental agencies or other 3rd parties.

11.4 You must be of legal age to gamble as determined by your local laws.

 

13. RESPONSIBLE GAMING

13.1 By participating in real money services at BeatleBet, you agree that betting involves a certain level of risk.

13.2 The services at BeatleBet are for entertainment purposes and BeatleBet will never encourage you to continue gambling if it is having a negative effect on your life.

13.3 For additional information, as well as helplines, you can visit the dedicated Responsible Gaming section.

RESPONSIBLE GAMING

Gambling is a form of entertainment and should be about having a good time. But, when done excessively it may negatively affect other areas of a person’s life, such as their physical or mental health, school or work performance, finances, and/or interpersonal relationships.

At BeatleBet we are concerned about the addiction that gambling may cause and for this reason, we encourage all players to practice Responsible Gaming: an approach to gambling to ensure it remains an enjoyable activity.

The following are the main principles behind Responsible Gaming:

  • Don’t think of gambling as a way to make money. With all forms of gambling, there is a risk involved and players must always be prepared for the fact they may lose more than they win.
  • Always gamble with money that you can afford to lose. Use only expendable income that you would otherwise set aside for extra activities, such as going to the movies or out to dinner. Never use money that you need for important things, such as rent, bills, food, etc.
  • Set limits and stick to them. Decide how much you can afford to lose and once you hit your limit, quit until the following day/week/month or whatever time frame you set for yourself. Also set time limits so you can be sure gambling does not consume too much of your time.
  • Never chase losses. Don’t try to win back losses by going over your limits. In many cases, this leads to even bigger losses.
  • Don’t gamble when you are depressed or upset. It is harder to make good decisions when you are not in the right frame of mind.
  • Create a healthy balance. Always be aware of how much time you spend gambling, or thinking about gambling. Do not allow gambling to cause you to miss out on time with family and friends, or time spent on other activities you enjoy.

By following these rules, gambling can remain a positive aspect of your life. If you feel at any time your gambling is taking away from important areas of your life, is causing you stress or depression, or is leading to financial losses that are beyond your control, please reach out for help.

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